If you are here that means you want some support getting valuable feedback. We have created this free feedback template as a resource that you can customize and use.
Ready? Just copy and edit the information below. If you find this helpful, let us know so we can make more!
Template
Hi there {name}!
I’m {your name here]. I’m reaching out to you because we are looking to better understand our customers, like you [name]. We noticed you purchased our [product name] and wanted to understand how it helped you with [add one product detail, i.e. your business, health, website, etc]. I would love to hear your story!
If you would like to write back or send us an audio file, I would appreciate it. If not, I can also hop on the phone for a quick chat.
I know giving feedback isn’t always easy, so we would love to offer you a free [add incentives like a free product or gift card] for your time.
I am looking forward to hearing your story and how we could improve our service!
Thank you!
[your name]